Problem with Mail not arriving after migration because no cancellation of MX entries left on old account
- Category: EMAIL / MX / Spam
- Published: Monday, 18 January 2010 13:15
- Written by Super User
- Hits: 5747
my customer complains that This email address is being protected from spambots. You need JavaScript enabled to view it. has stopped working today...
I tested, and it's correct, mails don't reach the inbox
I don't know what could have happened for nobody has touched that account in ages
Kindly
Posted On: 11 Nov 2008 10:21 AM
Greetings
the email accounts inbox in whm appears to be broken. I can tell this because in whm the account reads as having 0 megs of data in it. however, in ssh the account inbox has 188 k or 1.8 megs of data in it. The quickest fix for this is going to be simply deleting the email account in whm, and recreating it, witch will fix the broken files and permissions and quotas or what ever file tree is broken in the email account. (there are many, many that could possibly be broken and causing this problem )