hi,
would it be possible to reload the backup called backup-7.18.2008_11-36-34_hotelboo.tar.gz
it's in /home/helbdfdoo/
Also... Is that something i should do from WHM? what if I wanted to do that myself?
Thanks

If you wanted you can restore to this backup, and yes you will want to preform all restores from your root WHM. Please let us know if there is anything else we can assist you with.
Thanks,

Posted On: 17 Nov 2008 09:33 AM
thanks for quick reply
Sorry, I have tried that ...
I guess you're talking about "Restore a Full Backup/cpmove file"
but when I try that, it doesnt' find the backup file (backup-7.18.2008_11-36-34_hoghghto.tar.gz)
I also tried through "restore backups" I get error message :
"Backup is not enabled. If you are trying to restore a crashed system, please set backup to "Restore Only""
and then I don't know what to do
Posted On: 17 Nov 2008 09:44 AM

Greetings,
I tried but it's not working...
it looked ok but then i got message
"Generating Account....
Checking input data...
Account Creation Status: failed (Sorry that username (hotelboo) is taken. Check /etc/passwd)
checked 3 files....."
backup was not restored and the backup file in /home/ had disappeared
(luckily i had downloaded it, so i uploaded it again)
backup was not restored
what should I do?
Kindly
Posted On: 17 Nov 2008 11:36 AM


Is this the back up you are attempting to restore:

-rw-r--r-- 1 root root 7633734 Nov 17 10:50 backup-7.18.2008_11-36-34_hkjhkjo.tar.gz

Thanks,

I am going to go ahead and attempt to restore this back up for you. I will inform you when this is complete.


Thanks,

Posted On: 17 Nov 2008 01:39 PM
Greetings,

This back up has been successfully restored. Please let us know if there is anything else we can assist you with.

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