Website unreacheable and appears down actually due to DNS problem

I try to open my website www.rootsreggaeclub.com but it looks unreachable
it was all good last night though...
please advise
Kindly
Posted On: 21 Oct 2008 09:40 PM
Greetings,

The website is currently up and running fine from here.

Are you still experiencing the issue at the moment ?
If so, please go to http://whatismyip.org and let me know what your IP is.

Thanks !

Sincerely,

Posted On: 21 Oct 2008 09:51 PM
hi
sorry, unable to see where the site is opening from, it is completely unreachable
http://whatismyip.org/ shows IP 125.27.92.119, but I guess that this is the IP where I am geographically...

Posted On: 21 Oct 2008 09:59 PM
Greetings,

Your IP does not appear to be blocked.
May I ask you to try to ping rootsreggaeclub.com and let me know the IP you are getting ?

Thanks !

Sincerely,

Posted On: 21 Oct 2008 10:06 PM
hi
i tried on dos prompt:
ping rootsreggaeclub.com
ping www.rootsreggaeclub.com
ping http://rootsreggaeclub.com

and always get the same message:
ping requeset could not find host rootsreggaeclub.com. Please check the name and try again

That could be a temporary dns problem... we're not under a firewall here in thailand with totbb... not that I know of...
if you want i can wait a couple of hours and report status


Luc     
Posted On: 21 Oct 2008 10:16 PM
Indeed, this could be related to the problem you are currently experiencing.
I would recommend you to wait a few more hours to see if the issue is still occurring.

If the issue still occur, please let us know and we will take a further look at it.

Please do not hesitate to contact us again for further information.


Posted On: 21 Oct 2008 10:36 PM
hi,
it's back now
I'll inquire with totbb.net (our backbone in thailand)
thanks a lot for your time
Kindly


Posted On: 21 Oct 2008 10:45 PM
Greetings,

No problem :)

Please do not hesitate to contact us again for further information.

Sincerely,

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