Thursday 11th of March 2010
ROOTS HOSTING & WEB DESIGN
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Roots Hosting provides hosting for websites we make only.
We use and recommend HostForWeb because they provide us with the best support (I've tried compared and abandoned: HostGator, Godaddy, BlueHost and SiteGround) |

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Support Tutorials -
SERVER AND DNS
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I try to open my website www.rootsreggaeclub.com but it looks unreachable it was all good last night though... please advise Kindly Posted On: 21 Oct 2008 09:40 PM Greetings,
The website is currently up and running fine from here.
Are you still experiencing the issue at the moment ? If so, please go to http://whatismyip.org and let me know what your IP is.
Thanks !
Sincerely,
Posted On: 21 Oct 2008 09:51 PM hi sorry, unable to see where the site is opening from, it is completely unreachable http://whatismyip.org/ shows IP 125.27.92.119, but I guess that this is the IP where I am geographically...
Posted On: 21 Oct 2008 09:59 PM Greetings,
Your IP does not appear to be blocked. May I ask you to try to ping rootsreggaeclub.com and let me know the IP you are getting ?
Thanks !
Sincerely,
Posted On: 21 Oct 2008 10:06 PM hi i tried on dos prompt: ping rootsreggaeclub.com ping www.rootsreggaeclub.com ping http://rootsreggaeclub.com
and always get the same message: ping requeset could not find host rootsreggaeclub.com. Please check the name and try again
That could be a temporary dns problem... we're not under a firewall here in thailand with totbb... not that I know of... if you want i can wait a couple of hours and report status
Luc Posted On: 21 Oct 2008 10:16 PM Indeed, this could be related to the problem you are currently experiencing. I would recommend you to wait a few more hours to see if the issue is still occurring.
If the issue still occur, please let us know and we will take a further look at it.
Please do not hesitate to contact us again for further information.
Posted On: 21 Oct 2008 10:36 PM hi, it's back now I'll inquire with totbb.net (our backbone in thailand) thanks a lot for your time Kindly
Posted On: 21 Oct 2008 10:45 PM Greetings,
No problem :)
Please do not hesitate to contact us again for further information.
Sincerely,
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