hi,

several days ago i had problems with subdomains on website bookhostelbook.com and that problem was solved

but today some of the subdomains that I re-created are down (at least one traveldirectory.bookhostelbook.com)

I re-entered redirection / deleted and re-created it sveral times, with or without trailing "/"... but it's not working whatever setting I try and I think I tried all possibilities

other sub-domains are working (at least some), slow to open (that could be from my local connection) but working

but regardless what I do, www.traveldirectory.bookhostelbook.com is 404

Thanks if you can tell me what's going on

Kindly

hosting

PS, that subdomain worked when I created it 3 days ago, I checked it several times then

Robert S.

Posted On: 20 Jun 2008 03:52 AM

Hi,

http://traveldirectory.bookhostelbook.com/ is resolving and opening ok, however there is an error within your redirection:

[Fri Jun 20 03:50:00 2008] [error] [client 77.237.111.120] File does not exist: /home/hostelbo/public_html/link_mgr/index.html/

[Fri Jun 20 03:50:00 2008] [error] [client 77.237.111.120] File does not exist: /home/hostelbo/public_html/link_mgr/index.html//bookhostelbook/link_mgr/common.php

You should check your index.html script and also .htaccess file under folder /home/hostelbo/public_html/link_mgr/

Please let us know if you need any further assistance.

Robert S.

hosting Support

hosting

Posted On: 20 Jun 2008 04:26 AM

hi,

I removed these files that had nothing to do here: .htaccess and common.php... they dont' belong to this script and were probably put there by a hacker

but http://www.traveldirectory.bookhostelbook.com is still not resolving... if it's resolving on your side, do you see an orange and white page? if yes... then... not sure what to do... I guess I'll wait a couple of hours

the page opens properly when I call it from the normal location: www.bookhostelbook.com/link_mgr/index.html

but not from the redirect... redirect is traveldirectory.bookhostelbook.com ----> home/public_html/link_mgr/index.html... I don't see why not work...

Kindly

hosting

Robert S.

Posted On: 20 Jun 2008 04:40 AM

Hi,

it is still throwing 404 not found error, and I've checked your subdomain configuration, it is completely wrong, all your subdomains are not set up correctly.

You have set path to a file in Document Root section, this is not valid and it won't work properly. Document Root needs to be path to a folder only and than within that folder you can have index page, or you can than use Manage Redirection link there to redirect requests to a certain file.

Please check this and let us know if you need any further assistance.

Robert S.

hosting Support