Thursday 02nd of July 2009

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Roots Hosting provides hosting for websites we make only. We use and recommend HostForWeb because they provide us with the best support (I've tried compared and abandoned: HostGator, Godaddy, BlueHost and SiteGround)


Roots Hosting, hosting and web-design solution for small businesses based in Rayong Thailand
Hosting and Web-Design from Rayong, Thailand

Glad if we can help!

First of all we are not a hosting company, WE PROVIDE HOSTING ONLY FOR WEBSITES THAT WE MANAGE OURSELVES, for hosting only we recommend that you contact a hosting company that specialises purely in hosting such as HOSTFORWEB.(outstanding for their support)

We are Web designer and webmaster in Rayong, we provide website construction, hosting, domain registration, website promotion and consulting in Rayong, Pattaya and Bangkok, Thailand

PRICES STARTING 5.000 BAHT
PLEASE VISIT RAYONGWEBDESIGN.COM
OUR NEW WEBSITE PRESENTING OUR WEB DESIGNER ACTIVITY IN RAYONG

Please call 0891777212 or mail: rootshosting (a) gmail / com

 Our specialty are hospitality related websites such as hotels, guesthouses, travel websites for which we also can arrange promotion and booking support.


Read more... [Hosting and Web-Design from Rayong, Thailand]
 
Enabeling Function Include on domain account basis
SERVER AND DNS
hi,
I was advised to disable function include on the server which i did
but There's one site i got where the customer wants to install an online translator which requires function include...
is there a way to allow this only for this specific account and not the rest of the server?
Read more... [Enabeling Function Include on domain account basis]
 
Tips / Tutorial: How to make a successful Link Exchange Directory
Newsflash

question: is contacting other websites for cross-linking considered as spamming?
answer: no, not if it's done properly, please read below

Read more... [Tips / Tutorial: How to make a successful Link Exchange Directory]
 
Spam control from cpanel
EMAIL / MX / Spam

my customer have noticed that since we're on the new server they get more spam than when we were on teh shared

are there some settings from the shared servers that we ought to implement in server.rootshosting.net and server.securehotelbooking.net in order to make them more spam proof... at least like the shared?

Read more... [Spam control from cpanel]
 
Troubleshooting: issue with subdomains i Cpanel
HOSTING ISSUES

hi,

all subdomains under this account seem ok to me in dns zone but they don't resolve

Read more... [Troubleshooting: issue with subdomains i Cpanel]
 
All the problems that can happen when setting up a VPS for Joomla: full recommendations
JOOMLA, Integration, Security

hi,

I just purchased a VPS, we're now going to set it up in order to make joomla 1.5 completely secure:

Read more... [All the problems that can happen when setting up a VPS for Joomla: full recommendations]
 
Website Going Down After mod_security Install
SERVER AND DNS
all websites under server.rootshosting.net appear to be down

I'm not sure what you can see from where you are, but from here all url display "fail to connect message"

it was all good yesterday and I didn't make any modification since last time i saw it all good

Read more... [Website Going Down After mod_security Install]
 
DNS zones issues tutorial and troubleshooting with host company
SERVER AND DNS

Hi,

I'm going through "edit dns zone" in whm and eventhough I'm not clever with dns settings, I can see that there are many unusual things that should be corrected, I'd like to do it myself so i stop to bother you with it but dont want to make a mess of things:

Read more... [DNS zones issues tutorial and troubleshooting with host company]
 
Mail Issues and Troubleshooting: online mailer problem
EMAIL / MX / Spam

hi,

I got a customer complaining that his mailbox  is not functionning properly anymore

it was ok 3 or 4 days ago...

now the mail forms dont' work and I tried to go online and send a mail with the HORDE system and got the following message:

Read more... [Mail Issues and Troubleshooting: online mailer problem]
 
Joomla change files and folders chmod to 755 and 644 with ssh commands
JOOMLA, Integration, Security

I did that operation several times to make sure and here is what happens:

brand new installation of application joomla 1.5. all is ok

i run command through ssh (from inside public_html): chmod -R 755 *

after I do that all the files in folder /public_html/includes/js/jscalendar-1.0/ go with ownership 0000 and become unwritable/undeletable/

Read more... [Joomla change files and folders chmod to 755 and 644 with ssh commands]
 
Issues with Ajax on Apache VPS Centos 4??
HOSTING ISSUES

hi,

I'm working with a developper and he's installed some ajax calendar which work fine on local but not at all on the server

he's been trying all day to fix it from script side but ... nothing...

Read more... [Issues with Ajax on Apache VPS Centos 4??]
 
Setting Up VPS for Joomla and Making Migration, Tutorial and Advises
JOOMLA, Integration, Security

Hi,

Now migration of all websites is made and I have several problems that I'd like to ask you advise with.

I hope somebody can bear with me for final VPS setup to have my websites work 100% as they were on shared.

1st and main problem I have is: eventhough suexec is installed

(if I understood you properly suexec allow me to work joomla with folder755 file644),

I still have many scripts that can't function properly with folder755 file644, most of them require 777 still...

I appears that this issue affects mainly galleries but other scripts as well.

Read more... [Setting Up VPS for Joomla and Making Migration, Tutorial and Advises]
 
Problems with Subdomains after Migration
SERVER AND DNS

hi,

several days ago i had problems with subdomains on website bookhostelbook.com and that problem was solved

but today some of the subdomains that I re-created are down (at least one traveldirectory.bookhostelbook.com)

I re-entered redirection / deleted and re-created it sveral times, with or without trailing "/"... but it's not working whatever setting I try and I think I tried all possibilities

Read more... [Problems with Subdomains after Migration]
 
Shell Commands to Protect Directories / Use Cpanel
SERVER AND DNS

hi,

I'm trying to get familiar with VPS and right now I'm working on trying to setup passwords for some critical directories

in order to do that I'm trying to understand about the function htpasswd which seems to be a basic but I keep on getting

Read more... [Shell Commands to Protect Directories / Use Cpanel]
 
my websites and cpanel are down
HOSTING ISSUES
Posted On: 01 Mar 2007 01:52 PM
Hi,
1. I cant access my cpanel
2. my websites are down. www.bookhostelbook.com and www.reggaeguesthouse.com
,rootsreggaeclub.com appears to be working properly. I havn't made any
significant modification recently

Error message is:
Forbidden
You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an
ErrorDocument to handle the request.
Read more... [my websites and cpanel are down]
 
location of sendmail executable
EMAIL / MX / Spam
osted On: 11 Oct 2007 02:39 PM
hi,
I am setting up a program that is asking me "location of your sendmail executable"
It's supposed to be located at " /usr/sbin/sendmail" but i am unable to lacate it
Read more... [location of sendmail executable]
 
.htaccess
HOSTING ISSUES

Posted On: 24 Oct 2007 12:48 AM
Hi,

I installed a component on a software and my whole website went down, even the main url. before i work on it, i'd like to know if it's coming from my software (in which case it's not ur problem :) or if something went wrong on the hosting server side

Read more... [.htaccess]
 
mass mailing from shared
EMAIL / MX / Spam
Posted On: 09 Nov 2007 03:11 PM
hi,
I started using a mailing software, i tested it and it worked for 3 emails which i received on various mailboxes.
then i made my mailing (1900 emails) and it all seemed ok
but then when i tested with the first 3 mails, they didn't go through anymore
Read more... [mass mailing from shared]
 
database emptied by accident
DATABASE & MySQL

 
    Posted On: 23 Nov 2007 10:33 PM
Hi,
website is hotel-a-to-z.com, i have a directory there, and categories of this directory jos_jvse_categories in the db has been emptied all of a sudden... I dont know exactly when because i saw it yesterday and had not looked at it for a week.
I've talked with the component's developper and he guaranteed that such a deletion is impossible from the interface (front or backend coz the soft cant' delete categories if not empty and they are not) and that it must come from the database's server.
So I'm turning to you... I had some problems recently with the server writing some corrupt script, could that be the same problem?

Read more... [database emptied by accident]
 
Curl and File Ownership in PHP
HOSTING ISSUES
hi,
i'm setting up a software and on some functions i get the several error messages, the first one of which is:

Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when in safe_mode or an open_basedir is set in /home/hotelcom/public_html/link_mgr/_libs/html.php(2) : eval()'d code on line 303
Read more... [Curl and File Ownership in PHP]
 
Questions about VPS Hosting and Mailing
HOSTING ISSUES

hi, I'm thinking about upgrading to vp from my reseller's account, but before i do that i got some questions for you...
1/I understood that with my reseller's account i can send max 500 emails per hour, what is the maximum with VP?

2/Is there an outside body upstream of HFW taht monitors mail traffic and could block it if I'm sending say 20.000 emails in a couple of hours? (I dont intend to spam, my mailing list is well targetted... but i might have 25 % that dont exist anymore.... can taht become a problem for my accout / for your server / for a third party that would brand me as spammer....) well... really that question means "what's the best way to make my mailing and stay in the norms?"

Read more... [Questions about VPS Hosting and Mailing]
 
can't see hidden files in cpanel file manager
HOSTING ISSUES
Hi,
Sorry, this is probably a dumb question but i can't see .htaccess on my cpanel coz i probably by accident clicked "do not show hidden files" and "never ask this question again" when opening cpanel.
Read more... [can't see hidden files in cpanel file manager]
 
Hostforweb Vs Mega Hosts
HOSTING ISSUES
Hi,
Some friends keep on bugging me saying that I pay 250$ per year for 15GB of disk space while they pay 100$ per year plus 10$ per additional account for 750GB of space and 7500GB of bandwidth... (they all use siteground)
I answer that your service is excellent but my friends say that their host's is as well...
so apart from the inlimited account thing, what's the catch with these guys? how can they afford to give so much space and bandwidth?
Read more... [Hostforweb Vs Mega Hosts]
 
Account Quota and How to Check Usage
HOSTING ISSUES
hi,
I'm sending you this email because I'm not sure how to check my global account usage apart from opening each and every site and adding, hoping that there's nothing else than each individual site...
Read more... [Account Quota and How to Check Usage]
 
Joomla 1.5 and Fantastico
JOOMLA, Integration, Security
Hi,
quick question: Joomla 1.5 final is about to be released and some stable versions of it are already in circulation.
my question is: how long after the final version will be released will there be an installer for it in fantastico?
Thanks
Matthieu
Tom H.  
Posted On: 01 Feb 2008 08:14 AM Hello Matthieu, Unfortunately, we don't know when will Fantastico add latest version of Joomla. It is not our product. You should check on their forums, probably they will announce that.
 
Difference Between Shared Hosting and VPS
HOSTING ISSUES
Hi,
At some point in the future I may have to upgrade to VPS
going through knowledge base, i saw:
"No, RvSkin Cpanel Theme and Fantastico is part of regular reseller accounts. VPS accounts require to purchase license for these software. You can order it from HostForWeb, or directly from rvskin and fantastico shops."
Does that mean that I'm not going to be able to manage my websites easily like I can now with the little knowledge I have?
How much does it cost to have those back? do you make the installation?
Read more... [Difference Between Shared Hosting and VPS]
 
Accessing PHP Error Logs / Joomla page not load
JOOMLA, Integration, Security

Hi,
I'm working on a sofware on this url and I'm getting problems with php pages not reloading properly on submits.
Support for the software is asking me to check the logs:
"Check your apache/php error log, it might give you a clue as to which file has a bug in it in there"
I went on the Cpanel to find something but can't because I guess I don't have access to that kind of report.

Read more... [Accessing PHP Error Logs / Joomla page not load]
 
Shared: Change File Ownership (it's on "nobody"
JOOMLA, Integration, Security

Hi,
domain with problem is hotel-a-to-z.com
I've been on a problem for many hours now: I can't save, update, rename, move, delete, change authorisation, edit and save the file component/com_jvlinx/lang/user_english.php, whether i try from file manager, legacy file manager, ftp...
I have even re-installed the whole joomla pack...

Read more... [Shared: Change File Ownership (it's on "nobody]
 
Email Client Not Working with Microsoft Outlook
EMAIL / MX / Spam

problem is with email address This e-mail address is being protected from spambots. You need JavaScript enabled to view it and This e-mail address is being protected from spambots. You need JavaScript enabled to view it

hi, sorry to bother you but this is an emergency, I have a user online that can't get his mails through outlook since yesterday... he's using all correct settings apparently but not sure... I just upgraded to VPS and I thought maybe settings have changed

Read more... [Email Client Not Working with Microsoft Outlook]
 
Script Exploited for Spam Mail Abuse
JOOMLA, Integration, Security
Hi,
I started to receive some time ago emails that look like they are sent by one of my websites... I get one per day now.
i forwarded one for you. They use my account user name and my site url, i think to send emails for free or something...
I think my joomla installation is secure...
Do you know what this is about? what can I do to prevent this?
Read more... [Script Exploited for Spam Mail Abuse]
 
Script Attack by Bot for Joomla
JOOMLA, Integration, Security
hi,
i look at my website hotel-a-to-z.com and i see that there is an error in the script while all was ok last time I checked the site and I did NOT make any modification. The script was changed, probably during a server rewrite and it apparently happenend 1 week ago as per my stats.
Read more... [Script Attack by Bot for Joomla]
 
Problems Receiving Mails from Hotmail
EMAIL / MX / Spam
Hi,
It appears that all mails from all my websites can't reach hotmail inbox anymore (probably some customer has marked as spam some fwd of junkmails from their inbox and it has marked my whole server as spammer...)
now all mails from all websites and from server as well are unable to reach all hotmail inbox (admin mails/customer mails/forwards... it's all blocked by hotmail to receive)
problem is ONLY FOR HOTMAIL and ok on other mail servers
Read more... [Problems Receiving Mails from Hotmail]
 
Can't Download Backups from Cpanel
HOSTING ISSUES
hi,
seems that I can generate backups but when I cant download them full...
i lose connection or if I can download full, I can't extract the data (getting messages such as "unexpected end of archives" "data corrupt"
Read more... [Can't Download Backups from Cpanel]
 
Hack Warning, Advise Request
JOOMLA, Integration, Security
Greetings,

I received this mail this morning:
From: cpanelxxserver.rootshosting.net
Sent: Monday, May 26, 2008 9:47:16 PM

"5 login failures attempts to account mysql (system) -- too many attempts from this ip"
Read more... [Hack Warning, Advise Request]
 
Tutorial: List of shell / SSH commands to monitor server and other basic functions
HOSTING ISSUES
SECURITY LOGS:

You can check all active Apache processes using this command:
service httpd fullstatus
That way you can see if some domain is getting too much traffic and using resources.
Read more... [Tutorial: List of shell / SSH commands to monitor server and other basic functions]
 
Securing VPS to host joomla part 2
HOSTING ISSUES
Hi,
I'm having something very abnormal happening with my server, tried the operation all over 3 times:

I install the same application (joomla 1.5) from fantastico, one works and the other one not.
Read more... [Securing VPS to host joomla part 2]
 
Setting up a VPS to host Joomla 1.5 securely
JOOMLA, Integration, Security

Hi,

Here is what I found about server setup to run joomla, some are instructions, some are questions that I will let you dedice upon for me and action if you want:

A/

.HTACCESS:


I don't know if htat should be in the server's .htaccess or at account level but that's how it should be I guess:

This is something i can do myself for account level but you're welcome to comment on this part:

1/

#Prevent Cross Site Scripting (XSS) Attacksphp_flag allow_url_fopen off

#Prevent Code Injection Attacksphp_flag magic_quotes_gpc on#Note that although the magic_quotes_gpc directive adds a layer of security, for performance reasons it is not considered a best practice. If you have verified that your site correctly filters and validates all user data (and every production site really should), then there is no need to add this directive. If you have any doubt, add it.

2/

########## Begin - Rewrite rules to block out some common exploits## Block out any script trying to set a mosConfig value through the URLRewriteCond %{QUERY_STRING} mosConfig_[a-zA-Z_]{1,21}(=|\%3D) [OR]# Block out any script trying to base64_encode crap to send via URLRewriteCond %{QUERY_STRING} base64_encode.*\(.*\) [OR]# Block out any script that includes a tag in URLRewriteCond %{QUERY_STRING} (\|%3E) [NC,OR]# Block out any script trying to set a PHP GLOBALS variable via URLRewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR]# Block out any script trying to modify a _REQUEST variable via URLRewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2})# Send all blocked request to homepage with 403 Forbidden error!RewriteRule ^(.*)$ index.php [F,L]########### End - Rewrite rules to block out some common exploits


3/

###Block hot linking:RewriteEngine OnRewriteCond %{HTTP_REFERER} !^http://(.+\.)?securehotelbooking\.com/ [NC]RewriteCond %{HTTP_REFERER} !^$RewriteRule .*\.(jpe?g|gif|bmp|png)$ /images/no_hot_link.jpe [L]


4/#### APACHE: How do I block directory scans with .htaccess?

RewriteRule ^/*.*$ /index.php



B/

PHP.INI


1/

register_globals = 0

2/

disable_functions = show_source, system, shell_exec, passthru, exec, phpinfo, popen, proc_open

3/

allow_url_fopen = 0

4/

magic_quotes_gpc = 1

5/

safe_mode = 1

6/

open_basedir = /dir/to/include/change/me



C/

MODULES:


1/

modsecurity 2.5.x ... no sure what settings


2/

use safeMode... ??? what will that bring??? if use, how can I turn it on or off?


3/

Follow the "Least Privilege" principle for running PHP using tools such as PHPsuExec, php_suexec or suPHPbut I'm nt sure about settings... how can I access settings fro that?


4/

Configure Apache mod_security and mod_rewrite filters to block PHP attacksplease tell me how to access settings for this too


5/

Be sure MySQL accounts are set with limited access. The initial install of MySQL is insecure; careful configuration is required


6/

TripWire or SAMHAIN or other



D/

QUESTIONS:


1/

Should PHP run as a CGI script or as an Apache module?There are two ways to configure Apache to use PHP:a. Configure Apache to load the PHP interpreter as an Apache module.b. Configure Apache to run the PHP interpreter as a CGI binary.What should I do? knowing that apparently I can't use .htaccess in the second case... but can replace with

php.ini settingsMy aim is maximum security...


2/

Edit the Apache user.conf file and tell apache to run under the FTP accountis that related / compatible / incompatible with suphp???


3/

find . -type f -exec chmod 644 {} \;find . -type d -exec chmod 755 {} \;would these lines work on the ssl of my vps?

4/

What is Nix shell? do I have that on my VPS?

Read more... [Setting up a VPS to host Joomla 1.5 securely]
 
SHELL, problem to connect via SSH
HOSTING ISSUES
hi,
strangely today I can't connect to ssh after several tries and reboot my machine...
I do it exactly the same way than I used to do in the past
Another ticket is opened because I have strange issues on some websites... I don't know if it's related
I also tried setting with IP instead of server name and it didnt work...
Read more... [SHELL, problem to connect via SSH]
 
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